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clinton E
1 reviews | Active since Dec 2018
21 Dec 2018, 15:12
Online order gone wrong
order a laptop online paid for it on the 10/12/2018,each time i phone a different excuse ie: no bubble wrap to put item in,no stock of item ,courier company not taking more than 3 items to deliver a day,clearly it cant be so difficult to deliver a small item like a laptop to a customer,
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Replies (2)
Dion Wired's replyOfficial
21 Dec 2018, 16:09Good day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused. We have logged your request with reference number #27678. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter. Regards
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** E-mail: ***
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused. We have logged your request with reference number #27678. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter. Regards
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** E-mail: ***
Best regards,
Dion Wired's reply21 Dec 2018, 16:09
Official
Good day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused. We have logged your request with reference number #27678. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter. Regards
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** E-mail: ***
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused. We have logged your request with reference number #27678. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter. Regards
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** E-mail: ***
Best regards,
cE
clinton E's updateReviewer Update
27 Dec 2018, 11:03Good day ,please give me some urgent feedback about this matter #27678 as i have not recieve my item as indicated, im really furious for the level of service i recieved from Dion Wired,they are sending ME from their call centre to their warehouse to find out why the item was not dispatched....totally unacceptable ....im waiting for someone from management to make contact with me ...the one who paid for the item already
cE
clinton E's update27 Dec 2018, 11:03
Reviewer Update
Good day ,please give me some urgent feedback about this matter #27678 as i have not recieve my item as indicated, im really furious for the level of service i recieved from Dion Wired,they are sending ME from their call centre to their warehouse to find out why the item was not dispatched....totally unacceptable ....im waiting for someone from management to make contact with me ...the one who paid for the item already