BK
Benjamin K

1 reviews | Active since Feb 2015

25 May 2015, 20:08

Online Cart Pilfering

Today I attempted to purchase [URL Removed] through the online store and added it to my basket in the morning. When attempting to check out I was unable due to being out of stock.<br> <br> Why is a product able to go out of stock when I have reserved one and put it in my online cart?<br> <br> This is the equivalent of someone taking a product from my trolley while I am paying for it when I am in a store, this issue needs to be addressed and my product should be put back into the cart.<br> <br> Thank you.

0
Replies (1)
Dion Wired
Dion Wired's reply26 May 2015, 08:26
Official
Hello Faux_Grey,

We are in receipt of your complaint and apologize for your inconvenience in this matter.

We referred the matter to the Online team who will contact you to discuss this matter. For the record you can also contact them on ***.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73