aS
ali S

1 reviews | Active since Mar 2015

25 Mar 2015, 12:10

Not good Service at all

On 16th March, I got hold of most of the DionWired outlets in the Western Cape to confirm whether they have a Lenovo Flex 10 notebook available.<br> <br> Canal Walk was the only branch that came back to say they have 1 SEALED notebook in stock. I then confirmed with the Sales Rep (Quinten) that I will collect it on 17th March. I left work early and drove all the way to the store and was then told by him that the one he said he had, was actually a return and not a SEALED box. I then just decided to order one online. <br> <br> I placed my order on 17th March (order #: ***). On 20th March, the delivery arrived at my office. I checked the contents when I got home and Instead of it being a notebook, it was a \Dust Buster"hand vacuum. I then tried getting hold of the numbers provided online the whole of Saturday morning"

0
Replies (1)
Dion Wired
Dion Wired's reply26 Mar 2015, 16:58
Official
Hello Ali_Sayed1234,

We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

We thank you for your patient and has just received confirmation from the courier that the item was delivered. We trust that you will have joy from it.

We assure you of our best service at all times.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73