RP
Robert P

1 reviews | Active since Jul 2016

16 Jul 2016, 08:47

not acceptable after sales services

<p>just a warning to those that buy any sort of appliance from Dion Wired Woodlands Boulavrd shoping centre in Pretoria East exspecially TV's be in for a nasty shock if you ge home and find there was damage to the TV after you opened the box on your premisis.</p> <p>Dion Wired are very sly in trying to hide behind the consumer act when they are at fault when not opening the package or box on their premises to inspect the goods which if found damaged they will have to replace at there own costs, but rather have the consumer open it on their own property and if found damaged, DION WIRED does not accepted the responibilty and does the not even want to assist with the issue. </p>

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Replies (1)
Dion Wired
Dion Wired's reply16 Jul 2016, 17:04
Official

We acknowledge receipt of your complaint and apologise for any inconvenience caused.

The matter is currently under investigation and Senior Management will contact you to discuss.

Regards.

Group Customer Service Advisor

Tel: 0 ********** 2273