Non Delivery & Non Service Received

I placed an order on the 27th November at 10 am with CC Payment and received order No# ********** 07. I have sent multiple Mails requesting status of my delivery and when i will receive. As of yet i have received no response.

I was able to finally get hold of the division on Thursday the 7th to be told that i will receive delivery either Friday or Monday.

I then get a message on Friday afternoon at 2:15 pm saying i will receive an SMS from Courier confirming delivery.

How does this help me.

No tracking No No information on Courier company

I cant even log onto Dion Wired to create an account to now track my parcel.

We are not in 1999 anymore where one cant track deliveries online. How can a company expect to get good service feedback or improve themselves when they cant get the basics right.

Today is Monday the 11th and i am yet to receive delivery of my order.

I have never had such an issue with any online service provider in my life. This will be the one and only time i ever deal with Dion Wired ever again. Online or in store