NO STOCK AND THEN NO REFUND

I ordered a laptop from Dion Wired online and paid the money over to them for the order.<br> <br> I was informed on 29 Jan 2015 they do not have stock of the item ordered and they can refund me the money paid. On the same day I enquired as to whether they have stock of another model, I will pay in the difference but I need the laptop urgently. Had to follow up again on 2 Feb 2015 as no response on previous email.<br> <br> Eventually Unathi phoned me on the 2nd and I was informed they do have stock but delivery would take way to long and I needed a laptop urgently. I was promised the money would be refunded to me on the 2nd and a proof of payment would be sent to me - NOTHING.<br> <br> On 5 February I phoned again and spoke to Unathi and was told the money has been refunded on the 3rd already and she will send me proof of payment - AGAIN NOTHING. <br> <br> I checked this morning and the money is still not reflecting in my bank account. I work on all the different banks and the absolute maximum number of days it takes for payments to reflect is 2 days so someone is not telling the truth.<br> <br> When can I expect this payment? Dion has wasted so much of my time and money already this is just unacceptable!!!