1 reviews | Active since Mar 2009
NO SERVICE AT DIONS UNWIRED - HYDE PARK -
i have been to Dions Hyde Park Shopping centre store , 5 times now. I have been trying to buy a set of tablets for my ****'s daughter, which is on promotion , linked to a VODACOM contract. every time we go( I take my **** , and her daughter every time , as they want the VODACOM contract in their names ) I am told that the store manager is THE ONLY PERSON IN THE STORE , that can do VODACOM contracts. the problem is always that THE MANAGER IS NEVER THERE. the 1st time I was told he was busy with a customer . when I asked the salesperson to identify the manager , I was told he was \in the back of the store \" ?? I insisted they go call him. he arrived 10 minutes later, but could not do the contract, as he did not have the forms available. the next 4 times , HE WAS OUT TO LUNCH , and the last time, HE WAS AWAY FOR THE WEEKEND \" I then asked them to call NICOLWAY DIONS , only to be told the same story . ONLY THE MANAGER COULD DO THE CONTRACT , and HE , TOO WAS AWAY FOR THE WEEKEND, WHY ADVERTISE / PROMOTE GOODS and then DION CANNOT DELIVER . Exaspersted!! I will definitely not be shopping at dion in a hurry anytime soon.!! , "
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
We confirm that management contacted you and that you visited the store to complete the contract which was unfortunately declined due to reasons given to you.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
We confirm that management contacted you and that you visited the store to complete the contract which was unfortunately declined due to reasons given to you.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We confirm that you have visited the store and app**** for a Vodacom contract which was unfortunately declined by Vodacom.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We confirm that you have visited the store and app**** for a Vodacom contract which was unfortunately declined by Vodacom.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
