No response to emails. No delivery.

All my teenager has wanted this year is a cellphone for xmas. So believing Dion Wired to be a reputable company I ordered an iPhone online. I had to pay for a courier (most other companies give free delivery if you spending 5k!) And would get delivery on Friday 4 December. Guess what? NO DELIVERY. I started to panic, emailed them. NO REPLY. I reaorted to Twitter. Got a generic response. They promised to get back to me. NO FEEDBACK.<br> <br> So my childs xmas is going to be ruined by this lack of service. But they took my R5075 quickly. And now I can't find the deal anywhere so can't even buy elsewhere.<br> <br> There needs to be some form of recourse. These companies who falsely advertise and never deliver need to be bought to book.