DN
Denzil N
1 reviews | Active since Jul 2010
22 Jul 2015, 09:30
No quote, no feedback, nothing
I was at Dion Wired Cresta on Saturday and was assisted by a salesman by the name of Treasure. I wanted to buy 2 items on the day and wanted him to quote me on a few additional appliances and electronic items. So I waited a long time at the store for this quote only to be told that he or his manager needs to check with the buyers and will email me the quote on Monday. It is now Wednesday and I have heard nothing from Dion Wired (Cresta). I am looking to purchase a Smart LED TV, Soundbar, Dbl door fridge, Dishwasher and a Plasma TV. This after I already bought a microwave oven and vacuum cleaner on Saturday. If my business is not wanted please let me know and I'll go elsewhere.
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Replies (1)0
Replies (1)Dion Wired's replyOfficial
22 Jul 2015, 12:44Hello Denz22N,
We acknowledge receipt of your complaint with reference *** and apologize for the lack of service rendered to you.
This will be addressed on store level to ensure this does not happen again. I confirm that the store has sent you the quote as requested.
We trust that your next visit to our store will be more pleasant.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for the lack of service rendered to you.
This will be addressed on store level to ensure this does not happen again. I confirm that the store has sent you the quote as requested.
We trust that your next visit to our store will be more pleasant.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Dion Wired's reply22 Jul 2015, 12:44
Official
Hello Denz22N,
We acknowledge receipt of your complaint with reference *** and apologize for the lack of service rendered to you.
This will be addressed on store level to ensure this does not happen again. I confirm that the store has sent you the quote as requested.
We trust that your next visit to our store will be more pleasant.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for the lack of service rendered to you.
This will be addressed on store level to ensure this does not happen again. I confirm that the store has sent you the quote as requested.
We trust that your next visit to our store will be more pleasant.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
