No one has contacted regarding the delivery of my pruchase

I bought a fridge on the 24-11-2017, I was told that it would be delivered on Monday 27-11-2017. I was not contacted by Dion Wired or any courier responsible for delivery. I call Dion Wired Cresta and queried about my delivery and I was told that the fridge was given to the couriers on Monday, but I was not contacted by any couriers to arrange delivery. This is by far the worst experience i have aver had from a retail store. I WANT THE FRIDGE THAT I PAID FOR. I also paid for delivery.