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carol B

1 reviews | Active since Oct 2010

04 Jan 2018, 13:47

No delivery since the 25th NOVEMBER 2017 - Order Number ***

Indeed your online service is terrible whoever heads up that department must be fired they are terrible at their job. Such a big company and you cant handle deliveries a R5399 order you don’t have the capacity to deliver such a small order. I have followed up numerous times when will you deliver???? I called both the customer line and the head office number and you don’t even bother to pick.

I will never ever buy anything from Dion Wired and I will make sure that family and friends do not buy anything from your store your service is appalling to say the least. I bought a washing machine online and paid for it on the 25th of November 2017 it’s the 4th of January and I’m still waiting no feedback no ETA no communication at all. I’ve Facebooked , I called, I sent emails, I sent a message via twitter can you just deliver????????

i dont call telling me you are out of stock you dont have the 16kg LG top loader washing machine i bought you have a 15 KG SAMSUNG top loader you did that in 2017 already and like a good customer i agreed and i'm still waiting just deliver my washing machine that i paid with my hard earned money!

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Replies (1)
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carol B's update05 Jan 2018, 10:18
Reviewer Update
i mean really this is ridiculous i'm still waiting no has contacted me to resolved this issue ref no. from yesterday ********** 9 when i called and still no feedback How can DionWired do this though! This is just down right disrespect. Can someone attend to my query urgently or better yet deliver the washing machine i bought!