No Delivery | No Feedback

I went to Boksburg Dionwired to buy the TomTom MS watch,there was no stock and the sales person recommend I buy it online and will be delivered in 3 days.<br> <br> Ordered &paid it online on 13 Feb.Monday I send a follow up mail and only get a response at 4pm that states will be delivered by no later than 19th Thursday.<br> <br> Send another mail Tuesday to get tracking number,no response.Call them and they advise they will call back with tracking number,never happened.Mailed Wednesday,nor response.Called again Wednesday,same promise & never got a call back.<br> <br> Thursday I need this watch as it's my wife birthday,which was sated in the 1st mail.The courier has still not even collected the watch.I need this delivered today as a same day with no excuses, please get someone that can make this happen as the call center e-mail and telephones do not have a clue about customer service