No Delivery

I purchased a LG 611l Silver Sxs Gr-j257wsbn fridge from Dion wired on the 18/10/2015 and it was delivered on the Tuesday after we purchased the fridge. When we turned the fridge on it was making a loud noise, I phoned Dion wired the following day to complain about the noise. They then promised a new fridge to be delivered today the 28/10/2015, I received a message saying that the fridge will be delivered today but when it hadn't arrived, I phoned the store to ask where the fridge was they said it was on the truck and that they are delivering until 19h30. Yet I didn't receive the fridge I was promised.