No Accountability taken for False Advertising
I am front in line with many fuming customers.
It is pathetic that despite contacting you directly after the adverti*****t for the Samsung 65" QLED TV was launched this morning (5th March '19), BEFORE any apologies or rectification was sent out, Dion Wired staff refused to sell the TV to me as advertised. Ethics are so shocking.
It's beyond sad that you are rather willing to lose 100's if not 1000's of clients due to you not taking accountability for the false advertising. This is against the laws of RSA and I will be taking further action if not rectified with relevant customers, especially those who seeked to purchase before any apologies were sent out.
I have no interest in seeing the 'Gremlin' response from your automated bots. If you contact me or other customers, have the decency to show some humanly empathy with these complaints.
Thank you for taking my call and your feedback is appreciated and will be passed on to the relevant department.
I really am sorry for the inconvenience caused and the experience you had at the store. I agree the situation could've been handled differently.
The Samsung 65” Qled Q6 is currently on our Blue Carpet promotion and still a great deal at R20999.00. We can further assist you in store, if you so wish to purchase the Model at our Blue carpet Promotion at R20999.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Thank you for taking my call and your feedback is appreciated and will be passed on to the relevant department.
I really am sorry for the inconvenience caused and the experience you had at the store. I agree the situation could've been handled differently.
The Samsung 65” Qled Q6 is currently on our Blue Carpet promotion and still a great deal at R20999.00. We can further assist you in store, if you so wish to purchase the Model at our Blue carpet Promotion at R20999.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za