NEVER BUY ONLINE FOR DION WIRED!!!!

I bought a product online and have been batteling ever since to get my product!! It usually takes about 3 days just to get through to the call Centre, even though I have the switch board number. Today I have tried since 9am and it is now 15:10 and still no answer. Phone or tune carries on until I get cut off. It has been 3 weeks and I have got through twice and been promised my product within the next 2 days and I am still waiting!! Rather go into the shop then order online because I actually think online shopping does not exist for dion wired!!!!!!!