AC
Andre C

1 reviews | Active since Dec 2015

14 Dec 2015, 18:17

My Money ******

After making a payment in store at the Cresta branch of R400 on the 4th of November, I was then harassed by RCS/Dion Wired that payment does not reflect on my account. Even though I emailed through my proof of payment on 5 different occasions (with an email noting that the proof of payment was received) RCS/Dion Wired still maintain that I have not made the payment. Now I am charged with various collection fees as well as threatening sms' and emails that I will be handed over to the South African Credit Bureau. <br> <br> This is highly unacceptable as in theory RCS/Dion Wired has ****** my R400 and now claim I have not paid it...<br> <br> I will be getting my attorneys involved...

0
Replies (1)
Dion Wired
Dion Wired's reply15 Dec 2015, 15:54
Official
Hello AndreCoetzer80,

We acknowledge receipt of your complaint with reference ***0 and apologize for any inconvenience caused.

We referred the matter to RCS who is dealing with our credit matters and they will contact you directly to discuss this matter. You can also contact them on ***or ***.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73