1 reviews | Active since Mar 2017

01 Mar 2017, 19:13

Most disgusting customer service

<p>If I could give less than 1 star, I would. My husband and I have tried to do a contract on a laptop through the Port Elizabeth branch since Monday and I am disgusted. My husband spent 7 hours at the store trying to get help and was just met by uninterested service left right and centre. Besides the one consultant on duty to help who started helping a different customer while he had already started with us, he also said almost nothing and just stated he couldn't help us. The manager was also disinterested until my husband made a scene and in the end still stated he can't help us. Today we went back and were told that the consultants who do contracts did not show up to work (the consultant then realised mid-sentence that he shouldn't have said that and tried to change it to 'they'll be in tomorrow'). I am disgusted and shocked. I will never do business with Dion Wired and after this, neither will anyone I've spoken to. </p>

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