WZ
Wendy Z
1 reviews | Active since Nov 2012
29 Aug 2015, 10:50
Money wasted on faulty Sony product
Very annoyed! We bought a stand for a PS4 for R300 from Dion Wired. Sony branded. Official stand. It makes the PS4 overheat as it blocks the one air intake. We didn't keep the box as we expected an official product to work properly! Useless waste of money! Product with a design flaw. Why it is on the market?
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Dion Wired's replyOfficial
29 Aug 2015, 12:08Hello Joy Michael,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation with the supplier.
Regards
Herman van der Berg
Customer Service Advisor
***
***
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation with the supplier.
Regards
Herman van der Berg
Customer Service Advisor
***
***
Dion Wired's reply29 Aug 2015, 12:08
Official
Hello Joy Michael,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation with the supplier.
Regards
Herman van der Berg
Customer Service Advisor
***
***
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation with the supplier.
Regards
Herman van der Berg
Customer Service Advisor
***
***