1 reviews | Active since Jan 2015
<p>I bought a 3D printer today. I was at Greenstone Mall they told me they got one. Afterwards they said they already keep it for someone else. They told me I could get one at Mall of Africa. I went there to collect. The staff there are not very well trained, don't know the pprocesses there. Pule assisted me at Mall of Africa. He went into the back to collect the printer. I went along and waited in front of storeroom doors. He didn't notice I was standing there. I saw the printer box was open and when he saw me he pull the box back in between the shelves. He came out and told me there are one they just busy taking it of the shelves. He went to the security and collect tape. He went back into the storeroom. He assist me to take the printer to my vehicle. When I arrived at home I open the box. First thing I notice was the s****per are missing. I look further and pick up that the power cord, 3pc bed pads and some cleaning tools are also missing. I contact the the store manager. He told me he will find out by Pule what happened. I'm very unhappy.</p>
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Store Management will investigate this matter and will contact you to discuss.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Store Management will investigate this matter and will contact you to discuss.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
We confirm that management contacted you to advise that we requested stock from the Buyer which should be in the store in 3 days.
We thank you for your patience. The store will keep you updated on the process.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
We confirm that management contacted you to advise that we requested stock from the Buyer which should be in the store in 3 days.
We thank you for your patience. The store will keep you updated on the process.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
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