Lousy, Awful, Atrocious, Incompentent after service.

I purchased an Asus i7 laptop for about R10000 at Dion Wired Menlyn on 20 March 2017. Unfortunately, the laptop just switched off, I went to the store on and I furnished them as to what had transpired. However, I didn't have proof of purchase due to the fact that is was alienated by means beyond my control. In this regard, I was having the box, bar code and bank statement which explicitly show that I made a purchase at the store in question. I waited at the store for approximately three hours as they checked for my receipt in the system. However, it was put to me that, it will take 3 working as the IT guys are working on it and I can't book the laptop so I left my details. Now three days have come and gone and Blessing promised to call me which she never did. While I was at the store I endured bad attitude. I always do my shopping at Grove Dion wired, I purchased my office equipment, laptops etc never encountered such a problem. Why did I go to Dion Wired in Menlyn? The employees are so rude. I was given wrong numbers, i searched the number online and no one picks up the phone. Since you have already made a purchase, they don't care about you and one has purchased an item with fault.