1 reviews | Active since Oct 2014
LG and DION WIRED POOR SERVICE AND QUALITY
Here is some good advice. Don't buy from LG or Dion wired. 2 years ago I bought a 22000 fridge from Dion Wired. The original fridge failed after just a few months and was replaced. Within the two years bought from the store my fridge again is not keeping my meat frozen. The compressor just leaked all over the floor, which has a 10 year warranty. Dion wired after numerous queries came back to let me know that even if the compressor has a 10 year warranty I must still pay R600 call out fee. What a load of **** against a unit that costs R22000. Why do warranties exists. The fridge works it just does not freeze my meat. Please don't buy from theses stores and their products, they don't care. They like to take your money but that's all. My fridge as it stands in not older than 2 years because it was a replacement but that does not matter too.
We have logged your request with reference number # 61870
Kindly advise from which store was the item purchased as well as the date of purchase?
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
We have logged your request with reference number # 61870
Kindly advise from which store was the item purchased as well as the date of purchase?
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***