1 reviews | Active since Dec 2015
lenovo tablet exchanges
last year i bought a lenovo tablet from dion wired, and the tablet was giving problems so i took it back and there were story's and this and that and after about 2 weeks they exchanged the tablet.<br> they gave me my old slip and a paper that stated they send it in and gave me a new tablet.<br> and now this year the same problem happen with the tablet again the same problem.<br> so i took it back and now theirs the story's that they can help me and the slip is not right and so on,<br> but they can see i purchase the tablet but can help me with a slip.<br> the manager bongani is so rude and just have a no care attitude and don't worry about a customer,<br> i phoned me and had a very bad customer services attitude and sound like he just don't care or want to help me!!!<br> i myself work with customers and now how very important it is to help a customer and keep a customer happy!!!<br> and at dion wired in platinum square rustenburg they are just rude and don't now customer care at that branch
We acknowledge receipt of your complaint with reference ***9 and apologize for your inconvenience in this matter.
There is no excuse for poor service and it will not be tolerated.
Senior Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***9 and apologize for your inconvenience in this matter.
There is no excuse for poor service and it will not be tolerated.
Senior Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
