Legalised ****

2 months ago on a Sunday, we were in the mall and my wife asked to look at a steam mop. We went to Dions and saw an item that the packaging assured us was perfect for laminated flooring. We purchased the mop using the dormant card, and got verbal confirmation that if returned within 7 days a full refund is offered. My wife tried out the mop on Monday only to discover that it left nasty streaks on the floor. 2 attempts and we realised this is a dud for our floors and we will return it. As we live on a farm, the first opportunity to return it was the upcoming Saturday, which we did. The purchase price was credited back onto the Dions Card and reflected a 0 balance. This was confirmed by the sales staff. Today a received a very heavy handed ams stating that my card is in arrears and that I must phone TODAY.<br> <br> It transpires that because I had the product for 6 days there was a R2 interest charge. A R27 per month service fee and insurance was added.<br> 2 months later, I now owe them R96 and escalating for something I do not have<br>