<p>I bought a laptop from Dionwired on a special that they had running, paid for the laptop to be informed that it is intransit, waited 3 days to recieve my new laptop. After recieving my laptop by the 6th day the laptop started to give me problems, so I took it in for repairs (works order number: 3493). received the laptop back after 7 working days, laptop was working for 2-3 days then the same problem. Spoke to the manager for a replacement unit and gave the laptop back so that I can receive a new laptop but still waiting now after 8 days without any contact, I phoned was told this unit is still with the suppliers for assesment. Not happy at all. I hope I didn't buy the faulty one out of a thousand. </p>
We acknowledge receipt of your complaint with reference ***5 and apologise for any inconvenience caused.
Senior Management will investigate the delay and will contact you with updated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***5 and apologise for any inconvenience caused.
Senior Management will investigate the delay and will contact you with updated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Further to the above matter we wish to advise that the item will be exchanged.
We thank you for your support.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Further to the above matter we wish to advise that the item will be exchanged.
We thank you for your support.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
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