Inefficient tracking system

<p>I bought a SMEG gas stove in 2014 at Dion Centurion branch which has since closed. My stove is giving me problems and I have reported the matter to Dion Mall of Africa branch as the stove is still within the 2 year warranty period. Unfortunately I missplaced my invoice and have not received assistance for logging a call for repairing my stove as I am told the Centurion records have been archived and the Dion Head Office is not picking up calls from Dion Mall of Africa to assist with a copy of my invoice. I have been calling and visiting Dion Mall of Africa branch to no assistance. I urgently need help to get a copy of my invoice so that my stove gets repaired before the warranty period expires.</p>