JC
JP C
1 reviews | Active since Mar 2009
20 Feb 2015, 08:55
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We ourchased a set of inear headphones, November 2014, which the employee helping us guaranteed we would be refunded for if we weren't satisfied AFTER TRYING THEM, these were his words. When attempting to return them, November 2014, as they are faulty and we weren't satisfied, the manager informed us that based on the new consumer protection laws they cannot take them back, but can only send them for repairs. After numerous \discussions"they"
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Dion Wired's replyOfficial
20 Feb 2015, 09:38Hello FedUp6,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Dion Wired Tygervalley, who will investigate the matter and provide feedback.
Regards
Herman van der Berg
Customer Service Advisor
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We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Dion Wired Tygervalley, who will investigate the matter and provide feedback.
Regards
Herman van der Berg
Customer Service Advisor
***
***
Best regards,
Dion Wired's reply20 Feb 2015, 09:38
Official
Hello FedUp6,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Dion Wired Tygervalley, who will investigate the matter and provide feedback.
Regards
Herman van der Berg
Customer Service Advisor
***
***
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Dion Wired Tygervalley, who will investigate the matter and provide feedback.
Regards
Herman van der Berg
Customer Service Advisor
***
***
Best regards,