JS
Jeanette S
1 reviews | Active since Sept 2011
05 Dec 2017, 16:21
Impossible to follow up on your Order
Ordered an item online on 25 November 2017. I have phoned ***so many times since 4 December 2017; I've spent all my airtime. Nobody ever answer that line! My husband has spent all his airtime holding on for the Online Manager, the line just rings and rings! When phoning Head Office and complaining to Reception, she tells you to hold on and after 5 minutes you get cut off. Pathetic to say the least. I've sent a mail ********** but with no response. There is just no way to track your order!! We want to know what the status of our order is; we paid you 10days ago in full! Phone my husband urgently!! Order # ********** 12
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Replies (1)JS
Jeanette S's updateReviewer Update
06 Dec 2017, 06:32Really!??? Please don't give me the same email address and contact no to follow up on a "Complaint Ref". I don't have any more airtime left to phone the same contact no! PHONE MY HUSBAND!!! You have his contact details on the Order!!!!!
JS
Jeanette S's update06 Dec 2017, 06:32
Reviewer Update
Really!??? Please don't give me the same email address and contact no to follow up on a "Complaint Ref". I don't have any more airtime left to phone the same contact no! PHONE MY HUSBAND!!! You have his contact details on the Order!!!!!