******* ********* contravening Consumer Act

I want to make an official complaint against the manager of the Hyde Park store - Lebonang! Please note I intend to take this to the consumer council and social media.<br> <br> on the 2 October 2015 I purchased a laptop from the Greenstone store. Over this week, we realized that the laptop was not powerful enough for what we needed, and we need to purchase a higher spec. Yesterday, 6th October 2015 - i took the laptop back to the Hyde Park store for a return - I can do this as it is within the 7 days legal limit. I explained that my partner was away and I did not have the password. The manager - above - was cheeky and blunt , explaining that if I don't buy the higher spec laptop from HIS store, he will not accept my laptop as I did not have the password at hand. I.E.- if I purchased the new laptop from his store, the password was a none issue. If I don't do that, he will not refund the laptop as I don't have the password. This is ********* bribery and not in compliance with the consumer act of this country. <br> <br>