BK
Braam K

1 reviews | Active since Nov 2017

09 Dec 2017, 06:36

Ignoring your only customer in the shop

Walk in to the Fourways shop armed with R8000 to buy a Playstation 4Pro, just need to make sure the PS4 games works on the Pro model. I feel lucky, I am the only client in the shop on Tuesday afternoon 5 December. At the entrance several persons, most with Dionwired shirts on are in conversation, two staff members manning the Cell counter. I walk to the Playstation display, and from there look at the two employees on the shop floor whom I guess would be willing to serve me. No, they are to engrossed in their cellphones. Maybe it is important calls they are busy with, but it carries an and on. Decide to insist on some service and try and interrupt the two of them, they very visibly avoid me by continuously moving into isles to avoid me. So I go back to where the Playstations are, wave my arms in the air and call loudly for assistance. All employees at the entrance look the other way, the two in the shop are still busy with there cellphones, at least the one person at the cell counter comes out and ask if he can assist. I indicate I want to buy a Playstation, not his department fair enough, but he points at one of the group who were chatting at the entrance as the person responsible for Playstation. No, he found a duster and is now pretending he is cleaning shelves, shout back that he is busy. The person from the cell counter gets serious and tells this shelve cleaning person to come and assist me. I ask my question regarding PS4 standard and Pro using the same games, say I want to buy, and turn around to pick up an extra game on the shelf next to me. When I turn back mister the shelve cleaner has run away and found the security lady at the entrance obviously more rewarding company than a paying customer. Now with a considerable amount of my time wasted, I decide to find another shop as the the Fourways Dionwired is obviously not interest in helping me. I thanked mister shelve cleaner as I walked out for turning his back on me, he just smiled, obviously very pleased by his behaviour. Fortunately the next day opportunity took me past Clearwater, where I was helped in 5 minutes and walked out with my PS4 Pro with GT, and an extra game.

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