Idiotic Call Centre Agents

<p>For the past couple of months i have instructed these call centre agents to put in place a debit order, the calls are recorded. However only to find out this never happened. And resulted in the account going into arrears. So in April 2016 i received yet another call from the call centre agent whereby i was advised they'll debit R300-00 pm which i agreed too.</p> <p> </p> <p>So after all this i now made it my mission to monitor this account and only to find that no debit for R300-00 was processed for May 2016. I am so frustrated with these companies and they get away with charging us penalties.</p> <p> </p>