TS
Terence S

1 reviews | Active since Dec 2017

21 Feb 2018, 12:03

Great service from Jameelah from Dion Wired Tygervalley

I purchased an aircon via the store for delivery to my home, They delivered the incorrect product. I called and Jameelah the original sales person arranged another unit. It took a while as the unit had to be ordered from LG. Jameelah kept me informed the whole way through the process. Really that is all we as consumers ask for, mistakes happen but take responsibility, follow through and most importantly communicate. This is what Jameelah did so well!

Thank you, happy customer that will continue to repeat purchase from this store and will lookout for Jameelah especially!

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Replies (1)
Dion Wired
Dion Wired's reply21 Feb 2018, 16:51
Official

Good day,

We acknowledge receipt of your communication with reference ***9 and would like to thank you for taking the time to share your experience with us.

This matter was referred to management, who will ensure Jameelah is recognised for the service provided to you.

Regards

Dion Wired Customer Service

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