JvdM
Johannes van der Merwe

1 reviews | Active since Jun 2010

08 Oct 2015, 13:53

Great service, and a willingness to help

I phoned a couple of places today in search of a DSTV Explora deal. I dealt with unfriendly staff or receptionist that did not have a clue on the shop's products.<br> <br> DeonWired was totally different. Over the phone the receptionist was friendly and directed my to the right department fist time to Ryan who knew what he, and I was talking about.. At the shop Jacques immediately offered to help, and gave good advice. He also remembered that he was the one who sold me a PS4 beginning of the year. Great memory, great service-Thanks

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Replies (1)
Dion Wired
Dion Wired's reply08 Oct 2015, 15:10
Official
Hello vdMerwjj,

Thank you so much for taking your time to write this compliment. Positive feedback is essential for boasting staff morale and helps us to go the extra mile for our customers.

Please note this compliment will be sent to the store for acknowledgement and recognition.

We look forward having you in our stores again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73