PT
Philip T
1 reviews | Active since Aug 2015
31 Aug 2015, 18:14
Great Service
I wan't sure what my problem was - I was having a problem connecting to internet in a free wi-fi zone. Then it seemed that whatever might have happened there impacted on my normal connection at home office. Went in to Dion Wired and was initially upset as it was taking ages because of their capped internet access late in the month. Service technician friendly and obliging, but also frustrated. I insisted on speaking to the manager and John arrived on the scene. All stops out to get me sorted. And I came back next morning to iron out what seemed to be a problem to me. All dealt with professionally and patiently. Complements all round!
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Replies (1)0
Replies (1)Dion Wired's replyOfficial
01 Sept 2015, 07:22Hello MapMyWay,
Thank you so much for taking your time to write this compliment. Positive feedback is essential for boasting staff morale and helps us to go the extra mile for our customers.
Please note this compliment will be sent to the store for acknowledgement and recognition.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Thank you so much for taking your time to write this compliment. Positive feedback is essential for boasting staff morale and helps us to go the extra mile for our customers.
Please note this compliment will be sent to the store for acknowledgement and recognition.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Dion Wired's reply01 Sept 2015, 07:22
Official
Hello MapMyWay,
Thank you so much for taking your time to write this compliment. Positive feedback is essential for boasting staff morale and helps us to go the extra mile for our customers.
Please note this compliment will be sent to the store for acknowledgement and recognition.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Thank you so much for taking your time to write this compliment. Positive feedback is essential for boasting staff morale and helps us to go the extra mile for our customers.
Please note this compliment will be sent to the store for acknowledgement and recognition.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
