Fridge
Good day
Me and my husband bought a fridge at Dion wired mall of the south from Simpiwe, the sale was done only after he noticed that he never had stock .
Come such time we waiting for fridge to be delivered then he tells us that his out of stock , 3 days ago again we as CUSTOMERS follow up (a full month ) still no stock.
I'm so unhappy with the service at Dion wired , no one is bothered to communicate .
I need my fridge asap, or else I'll go buy it at Makro then Dion wired will have to replace the R18 000 and R400 transport, I bought it lesser because it was on special but I need my fridge .
Can someone from head office respond to my complaint
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Replies (2)
Dion Wired's replyOfficial
18 Aug 2018, 10:34We are pleased to inform you we have received your enquiry/complaint at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***3. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards,
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Dion Wired's reply18 Aug 2018, 10:34
Official
We are pleased to inform you we have received your enquiry/complaint at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***3. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards,
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Dion Wired's replyOfficial
18 Aug 2018, 13:26We confirm that a replacement unit will be delivered early next week as discussed with management.
Regards,
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Dion Wired's reply18 Aug 2018, 13:26
Official
We confirm that a replacement unit will be delivered early next week as discussed with management.
Regards,
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,