DS
Desmond S
1 reviews | Active since Sept 2014
03 Jun 2015, 19:20
False Advertising, Bad Service, Major Let Down
I went to deon wired, seeing this amazing deal - R3000 for a 16 Liter stainless steel LG Washing Machine. I could not believe it, and told the entire family of this great deal i got, i took a photo of the price in amazement. I Gave my contact details for the purchase and told MPHO to keep the item out - He Took the price down and put my name there \Sold to Desmond". I received a call indicating the full price of delivery all included and was much excited for this amazing deal. R3350 would be the total for a delivery from Fourways to pretoria. I was very pleased as this item would be my 1st Item for my new house im buying.<br> <br> 3 Phone calls later and confirmation on the item price"
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Replies (1)
Dion Wired's replyOfficial
04 Jun 2015, 09:12Hello DesmondSmith,
We acknowledge receipt of your complaint with reference ***.
I have tried to call you but your phone goes straight to voicemail.
First I would like to apologise for the incident that happened in my store.
There seem to have been a miscommunication between the sales team in terms of this machine.
I can offer you a Samsung 16kg metallic Top Loader (Model no: WA16F7S8DTA) at R3000.00
plus delivery of R350.00. It would also be a display unit.
Kindly advise if you would be interested in the unit?
Kind regards,
Sanelle Jooste
Store Manager, DionWired Fourways
Cedar Square Shopping Centre, Cnr. Willow & Cedar Ave | Fourways |
Tel: *** | Fax: *** | Cell: ***
E-mail: ***
We acknowledge receipt of your complaint with reference ***.
I have tried to call you but your phone goes straight to voicemail.
First I would like to apologise for the incident that happened in my store.
There seem to have been a miscommunication between the sales team in terms of this machine.
I can offer you a Samsung 16kg metallic Top Loader (Model no: WA16F7S8DTA) at R3000.00
plus delivery of R350.00. It would also be a display unit.
Kindly advise if you would be interested in the unit?
Kind regards,
Sanelle Jooste
Store Manager, DionWired Fourways
Cedar Square Shopping Centre, Cnr. Willow & Cedar Ave | Fourways |
Tel: *** | Fax: *** | Cell: ***
E-mail: ***
Dion Wired's reply04 Jun 2015, 09:12
Official
Hello DesmondSmith,
We acknowledge receipt of your complaint with reference ***.
I have tried to call you but your phone goes straight to voicemail.
First I would like to apologise for the incident that happened in my store.
There seem to have been a miscommunication between the sales team in terms of this machine.
I can offer you a Samsung 16kg metallic Top Loader (Model no: WA16F7S8DTA) at R3000.00
plus delivery of R350.00. It would also be a display unit.
Kindly advise if you would be interested in the unit?
Kind regards,
Sanelle Jooste
Store Manager, DionWired Fourways
Cedar Square Shopping Centre, Cnr. Willow & Cedar Ave | Fourways |
Tel: *** | Fax: *** | Cell: ***
E-mail: ***
We acknowledge receipt of your complaint with reference ***.
I have tried to call you but your phone goes straight to voicemail.
First I would like to apologise for the incident that happened in my store.
There seem to have been a miscommunication between the sales team in terms of this machine.
I can offer you a Samsung 16kg metallic Top Loader (Model no: WA16F7S8DTA) at R3000.00
plus delivery of R350.00. It would also be a display unit.
Kindly advise if you would be interested in the unit?
Kind regards,
Sanelle Jooste
Store Manager, DionWired Fourways
Cedar Square Shopping Centre, Cnr. Willow & Cedar Ave | Fourways |
Tel: *** | Fax: *** | Cell: ***
E-mail: ***