AVdM
Alwyn Van der Merwe
1 reviews | Active since Jul 2011
04 Dec 2017, 11:16
False advertising
Dion Wired advertised a 400 Litre Samsung Fridge/Freezer. I went to the Tygervalley branch on 24 November 2017 and bought one. Saturday they delivered the Fridge/Freezer but it was only 348 Litre Gross volumes. How can Dion Wired advertised a 400 Litre Fridge/Freezer and only delivered a 348 Litre one? This is false advertising.
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Replies (3)0
Replies (3)
Dion Wired's replyOfficial
04 Dec 2017, 20:49We acknowledge receipt of your complaint with reference ***1 and apologise for any inconvenience caused.
Senior Management will investigate this matter and will contact you to discuss.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Dion Wired's reply04 Dec 2017, 20:49
Official
We acknowledge receipt of your complaint with reference ***1 and apologise for any inconvenience caused.
Senior Management will investigate this matter and will contact you to discuss.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Dion Wired's replyOfficial
05 Dec 2017, 19:21As discussed with Management you will be sending the store the model number and specs sticker that is in the fridge and they take it up further with Samsung as they have the spec on fridge as 400L.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Dion Wired's reply05 Dec 2017, 19:21
Official
As discussed with Management you will be sending the store the model number and specs sticker that is in the fridge and they take it up further with Samsung as they have the spec on fridge as 400L.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Dion Wired's replyOfficial
05 Dec 2017, 19:21As discussed with Management you will be sending the store the model number and specs sticker that is in the fridge and they take it up further with Samsung as they have the spec on fridge as 400L.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Dion Wired's reply05 Dec 2017, 19:21
Official
As discussed with Management you will be sending the store the model number and specs sticker that is in the fridge and they take it up further with Samsung as they have the spec on fridge as 400L.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,