BL
Bill L

1 reviews | Active since Oct 2014

30 Mar 2015, 11:20

Excellent Service and Satisfaction from Dion Wired

I had a 6 month old faulty JBL Portable speaker which I complained about to Dion Wired. They cam e back to me within 24 hours and assured me that the matter would be sorted asap. I received numerous calls and emails, all very professional and informative until I was eventually contact by Tony from JBL, he again was very professional and extremely customer orientated and arranged a replacement immediately. This has been an amazing experience and I have 100% faith in JBL and Dion Wired, I have also purchased from them and have never had any issues, this first issue was sorted so professional that I can assure them, they have a customer for life. Thanks again to all concerned for the excellent service, you can all be very proud. Kind Regards Bill.

0
Replies (1)
Dion Wired
Dion Wired's reply30 Mar 2015, 11:43
Official
Hello whsliebenberg,

Thank you for your kind words or praise.

I forwarded the compliment to the store to share with all concerned. We are glad that we could live up to your expectations.

We thank you for your support and look forward having you in the store again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73