Excellent Friedly Service PLUS going the extramile

I live in East London and needed to get to Port Elizabeth for a sales meeting which is 340kms from my home. I phoned Deon Wired in Port Elizabeth to check on a camera special advertized. Sanovia whom was out when I called phoned me back and was super friendly and helpful agreeing to keep one of the cameras for me to collect Friday afternoon. When I arrived at Deon Wired Friday afternoon, Sanovia was once again super helpful and friendly plus had charged a demo camera for me to check. I was happy and took the camera. On arrival at my guest house, I unpacked the camera only to find the SD card was missing. I contacted Sanovia whom got her manager Amanda to contact me. Amanda arranged that Pedro on his way home would meet with me to give me a new SD card. This is a service level very rarely experienced and is sincerely appreciated. In today's times, good acceptable service levels are very scarce so it is always a please to deal with a company where the staff go that extra mile.