LP
Lynette P

1 reviews | Active since Jun 2013

03 Jun 2015, 09:47

Excellent customer service

I bought a Whirlpool french door fridge freezer from Dion Wired a few weeks ago. When the fridge was delivered, we noticed a big dent in the bottom drawer door. We contacted Mr Vernon Reddy, the salesperson at Dion Wired, who arranged for a replacement from Whirlpool. Mr Reddy kept us informed on the progress of our claim until Whirlpool contacted us for delivery of a new unit. Both Dion Wired and Whirlpool provided excellent customer service.

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Replies (1)
Dion Wired
Dion Wired's reply03 Jun 2015, 09:53
Official
Hello netta705,

Thank you for your kind feedback on your shopping experience with us.

We are glad that we lived up to your expectations and assure you of our best service at all times.

We thank you for your support.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73