Ellies Installation is letting you down

<p>I bought the DSTV Explora 2 Installed deal from Dion Wired on 26/11, order number ********** 40. Installation voucher number HDFM006823. I booked the installation on Ellies website, Ref ID ********** 37, received a sms with the installer detail Patrick Cell no ********** 100. He was supposed to contact me with installation date. When I heard nothing I called Patrick where after he told me that he doesn’t have stock of the Dish and LNB. I have subsequently emailled Juanita at Ellies with no response, I spoke to Aida at the call Center on 8/12 and she promised that she will appoint a new installer. I am on the phone to the call center again, now 12/12 their system is down!! I have had enough of this!!</p>