Electonic order not delivered by the 9th day

Friday 20 March I've ordered, via the on-line services, a fridge/freezer combination after a very frustrated interesting situation in store at The Grove. Was being hold on the line in terms of availability, confirming availability in warehouse, then it was another stores item to which I was directed about 40 kilometres to purchase the item from that store. - SERVICE sucks <br> <br> I've decided to order the specific brand via DIONWIRED on lines services. Your system indicates that the town is situated in Mpumalanga this is totally wrong as the town is geographically and according to the demarcation board part of Gauteng.<br> <br> Tuesday 24 March I've received an SMS at 10:16 stating that I will receive a SMS from the couriers<br> <br> Thursday 26 March I've received a phone call from the Middelburg centre informing that my fridge/Freezer was incorrectly delivered at the distribution centre with the request to collect it. I've informed the lady that I've provided a delivery address and paid delivery costs.<br> <br> It is now 9 days later, since ordering the item, and I still did not received my order - order ***