1 reviews | Active since Jul 2015
Dud laptop
Purchased a Lenova laptop from Dion Wired just over 2 years ago. Thank goodness I took the extended warranty as it has now been booked in for repairs for the 5th time! Clearly I got a complete dud of a laptop. Something needs to be done as I cannot not have a laptop for weeks at a time when it breaks & then needs to go through the whole logging a call & arranging repair of it. Dion Wired should be stepping up & recognising there is something fundamentally wrong with my laptop & source an alternative solution for me. Extremely disappointed with my experience at Dion Wired.
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
Kindly advise from which DW Store was the item purchased as well as the date of purchase so that we can investigate this matter?
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
Kindly advise from which DW Store was the item purchased as well as the date of purchase so that we can investigate this matter?
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We confirm that our Extended Warranty Department called you to advise that you do not have EX with us and that you need to speak to Incredible Solutions.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We confirm that our Extended Warranty Department called you to advise that you do not have EX with us and that you need to speak to Incredible Solutions.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,