Dont Buy from DIONWIRED online services

I ordered a SMEG Mixer, they delivered the wrong colour to myself. I reported it almost 2 weeks ago with them and they finally come back today advising no i selected the wrong colour on the tool. They then advised i can return the item with out even offering to change the colour. He then mentions that it within 7 to 14 days for the money to reflect in my account after the item is back with them but i have to do payment first and it needs to reflect in their bank account before the stock is released. Very disappointing from Dion Wired and they should not try and become a #Takelot if they cannot provide an online experience for their customers. The agent calls me again saying i must send them images of the packaging to their generic email address and when i asked them to send myself an email they refused...so good luck to me for another 2 weeks before they call me again to pick up