DT
Danie T

1 reviews | Active since Mar 2019

03 Mar 2019, 15:54

Dont buy from dion wired cresta !!

I want to caution anyone looking to buy anything from dion wired cresta. Especialy samsung tvs. Ive bought a 55inch curved tv from them..2 months later the screen just went blank. I phoned them...even went to the store...they told me i must contact samsung. So...if you buy anything from them..the warranty isnt their problem ...still waiting for a reply from samsung...worst after sales service ive ever came across in my life !!! Think twice before you buy from dion wired...and stay away from samsung

0
Replies (1)
Dion Wired
Dion Wired's reply04 Mar 2019, 13:18
Official
 We are pleased to inform you we have received your query/complaint at  Game / Dion Wired Customer Care. We apologize for any inconvenience caused. 

We have logged your request with reference number  #   83005

The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response. 
Please do not hesitate to contact the Game/ Dion Wired  Customer Care should you need any further assistance. 

Rina Taute    
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: *** / Fax: *** 

E-Mail: ***