1 reviews | Active since Dec 2013
Dissatisifed
<p>I bought a new TV yesterday. After paying and coming home to install it, I realised the box was opened previously and the TV power cable was missing. The batteries were installed in the remote as well.</p> <p> </p> <p>I called Dion Wired to complain, and no compassion was given to my inconvenience and ditance that i needed to travel to rectify a mistake beyong my control.</p> <p> </p> <p>When I revisited the branch later that afternoon, it was a simple take a new one, I enquired about my unneccary travel expense and parking levy, and it was simply dismissed.</p> <p> </p> <p>I cannot beleive a franchise of this magnitude will be so dissmisive of customer service, considering their items are not menial prices.</p> <p> </p> <p>I beleive that i deserve some kind of reibur*****t for my inconvenience.</p> <p> </p> <p>Thanks</p>
We acknowledge receipt of your complaint with reference ********** 3 and apologise for any inconvenience caused.
Senior Management wil ltake the matter under advi*****t and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
We acknowledge receipt of your complaint with reference ********** 3 and apologise for any inconvenience caused.
Senior Management wil ltake the matter under advi*****t and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
Further to the above matter we confirm that management communicate with you in this regard and offer you a voucher for your inconvenience.
We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
Further to the above matter we confirm that management communicate with you in this regard and offer you a voucher for your inconvenience.
We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
