LN
Logan N
1 reviews | Active since Feb 2019
08 Feb 2019, 15:51
Disgraceful service from Dion Wired
Shockingly poor service from the Greenstone Branch. Lack of customer focus and no sense of even having the courtesy of keeping me informed on a delivery that did not happen as promised. No feedback despite my multiple calls. Also, no consideration for my situation...absolutely disgraceful and I would definitely not consider another purchase at Dion Wired
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Dion Wired's replyOfficial
12 Feb 2019, 10:53We are in receipt of your complaint with reference 70763 and apologise for the delay in delivering your item.
We escalated the matter to Senior Management to investigate the delay where after they will provide you with final feedback.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
We escalated the matter to Senior Management to investigate the delay where after they will provide you with final feedback.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Dion Wired's reply12 Feb 2019, 10:53
Official
We are in receipt of your complaint with reference 70763 and apologise for the delay in delivering your item.
We escalated the matter to Senior Management to investigate the delay where after they will provide you with final feedback.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
We escalated the matter to Senior Management to investigate the delay where after they will provide you with final feedback.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***