vV
vkf V

1 reviews | Active since Apr 2017

23 Apr 2017, 13:24

DiowWired not matching price at Makro as promised

<p>I went to DionWired to buy a specific Samsung TV- knowing the prices at the different stores. They convinced me in store to buy a LG TV. After arriving home- first store I check for price is Makro- and they are R1000 less. DionWired says "in store promotion and will not meet the price"!!! This was after many attempts to try and convince me it is another/older whatever model being compared.</p> <p>This is not acceptable and although nearly every applinace in my house was purchased from Dion Wired, this will not be happening in future. </p> <p> </p>

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Replies (2)
Dion Wired
Dion Wired's reply24 Apr 2017, 16:33
Official

Good day,

We acknowledge receipt of your complaint with reference ***5 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation.

Regards

Dion Wired Customer Service

service@dionwired.co.za

***

vV
vkf V's update29 Apr 2017, 18:23
Reviewer Update

Hi,

I am grateful and happy to say that Dion Wired reviewed the situation. The price difference was paid into my account.