DIONWIRED seem to be nowhere when it comes to after sales support

<p>I’m writing this report as I’m really getting tired of having to except poor customer service , I bought and item online early Monday morning -as a present for a birthday on Friday , by Wednesday I received a mail now stating that delivery would be 5 to 10 working days , so I decided to cancel this order and just to go and buy the present as I need it on Friday -spoke to a person who said shell send me a mail confirming cancelation , and the refund would take 1 to 3 days ,I never received the mail , then last night I received an sms saying the order is now going to the couriers , this morning I tried several time to phone the number on the e mail -but no answer , not even after 10 minutes of ringing , really you need to sort out your contact numbers ,how can there never be a person answering a number that you advertise on your e mails?????!!!</p>