Dion Wired you can do much better!

We sent the Harman Kardon speaker back to Dion Wired (Somerset Mall) as the battery was not charging fully and it is still under warranty. The speaker was then returned with loose parts inside and its distorting.

Besides this horrible service , getting any sort of clear answers and feedback seems to be impossible , or maybe your customers are not priority. The lack of customer service or finding anyone to actually take ownership and finalise this matter is beyond frustrating . The promise of constantly getting back to me is pathetic , its been long enough for you to close out on this matter.

I do not know who to escalate this matter to anymore.