Dion Wired will not give warranty

On 22 June 2015 I bought a set of JBL blue tooth headphones<br> On 30 July 2015 I took them back to Deon Wored as they had broken while I was putting them on my head<br> They could not give me a store credit for the R1400 I had spent on the head phones<br> They said that they have to send it off to JBL for an inspection.<br> I told them they did not need too as I was not interested in what JBL has to say as the headphones broke just after a month and Dion Wired must take responsibility.<br> They refused and told me that they would call me on Monday 3 August 2015.<br> Today at 4pm 4 August 2015 they had not called so I called them.<br> I was then told that JBL had said that the breakage was customer negligence and that a manager would call me tomorrow 5 August 2015.<br> I am not impressed with the customer service from Dion Wired and do not believe that they will give me the credit.<br> I will post tomorrow on a n update<br>